Monitoring and Diagnostics enables early detection of issues, providing operators with real-time visibility and predictive insights to take timely action.
Reliability engineers need to identify issues early to prevent downtime and maintain optimal performance of assets.
Monitoring and Diagnostices was an application inside Atonix's Asset 360 software suite, providing insights to industrial, power, and utility operators to monitor their assets' performance and diagnose potential issues before they escalated into critical problems.
Heuristic analysis revealed a UI too complex for anyone outside the power user tier. Actions buried in context menus, dialogs covering the data, and real accessibility gaps. Worse, alerts, chart exploration, and asset issue creation operated in complete silos. No clear path from spotting an alert to taking action on it.
The silo problem was real and blocked any workflow. We validated the accessibility failures and surfaced a clear opportunity. Connect alerts to associated issues and give users a direct call to action to create an issue on the alerting asset.
Research also uncovered the model retraining problem. 15–30 minute build times, common failures, zero feedback. Engineering took that finding and ran with it.
We built:
The shell introduced a consistent structure: a navigation rail between Task Centers, a main content area, and a right panel for contextual actions. The remaining views were ported in as iframes while new-UI work continued on the rest of the platform.
High-fidelity frames brought the workflow to life. Action triggers available and accessible. Dialogs appear beside rather than over the relevant data. There was a path to view associated issues as well as creating new issues. Prototyped the full alert resolution sequence for stakeholder review.
Product and engineering leadership reviewed the navigational model, the shell, Task Centers, and structure that would organize the platform redesign.
Once that direction was set, the research readout went company-wide. Sharing what research uncovered and why the Alerts redesign was the right place to start.
WHO WAS IN THE ROOM
Presented the shell architecture and Task Center taxonomy to product and engineering leadership establishing the structural vision for the platform redesign before any execution began.
Presented research findings and the case for prioritizing Alerts to the entire company. This bilt broad visibility and trust in a research-driven roadmap, not just leadership sign-off.
The Alerts Task Center proved the model. What started as a proof of concept became the architecture for the full Asset360 platform. Each Task Center built on the same shell, the same navigation rail. One pattern. Four workflows. A redesigned platform.
The alerts Task Center didn't just fix a UI — it established the pattern the entire Asset360 platform was rebuilt on. The shell architecture, the navigation rail, the contextual right panel — all of it came from proving the model on one high-visibility screen first.
I'm currently open to new design leadership roles. Whether you're building something ambitious or improving what you already have, I'd love to connect.
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